Terms of Use

The Serenergy Express Relief Center Team appreciates you choosing us to join you during your wellness journey! It is very important for us that you enjoy the safest experience possible and fully understand our Privacy Policies and Terms of Use.

General Disclaimer.-

The Serenergy Express Relief Center’s services and therapies are not intended to diagnose, cure, treat, prevent disease, or replace any prescribed or non-prescribed medication. Serenergy Center LLC makes no claims, representations or otherwise warranties the ability of the devices we use to cure any physical, skin or mental conditions from using our services. A qualified health professional should always be consulted prior to using our services and with regards to any conditions requiring medical attention or contraindications. The information on our site and/or promotional material is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through our website and digital or printed promotional material is for educational and general information purposes only.

You are requested to review all information regarding any medical condition or treatment with your own physician. From Serenergy Center LLC we encourage you to never disregard professional medical advice or delay seeking medical treatment because of something you have read on or accessed through our website and/or promotional material.

Serenergy Center LLC does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific tests, products, procedures, treatments, services, opinions, health care providers or other information that may be contained on or available through in www.serenergycenter.com and/or contained in any of the brand’s material on social networks, merchandise, and digital or print media in perpetuity. Serenergy Center LLC is not responsible nor liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this Website.

Serenergy Center LLC requests that you fully understand and agree on the information and policies presented in this document. It is the responsibility of the guest to disclose any underlying physical condition or illness. Serenergy Center LLC will not provide treatment if we are made aware of adverse conditions as stated above. We reserve the right to amend this policy without any prior notice at any time.

Terms of Use.-

The website www.serenergycenter.com is designed and targeted to U.S. audiences and is governed by and operated in accordance with the laws of the U.S. We make no representation that this Site is operated in accordance with the laws or governed by other nations. By your participation in our Site activities, you certify that you are at least 12 years of age and a resident of the U.S. If you are located in the European Union or elsewhere outside of the U.S. and you participate in activities on www.serenergycenter.com contrary to our policy that only U.S. residents are eligible for certain activities, you do so at your own risk and initiative, and are responsible for compliance with any applicable local and national laws.

Please be aware that any Personal Information you transfer to us will be transferred to the U.S and subject to U.S. law. By using this website, participating in any Site activities, and/or providing us with your Personal Information, you consent to this transfer of Personal Information to the U.S., and waive any claims that may arise under your own local and national laws. All users of the website are required to provide true, current, complete and accurate Personal Information when prompted and we will reject and delete any entry that we believe in good faith to be false, fraudulent, or inconsistent with this Terms of Use.

Your continued participation on this website indicates your acceptance of this Privacy Policy and of the collection, use, disclosure, management and storage of your Personal Information as described below. We may from time to time, transfer or merge any Personal Information collected off-line to our online databases or store off-line information in an electronic format. We may also combine Personal Information we collect online with information available from other sources, including information received from our corporate affiliates, marketing companies, or advertisers, promotional partners, and sponsors (collectively, “Advertisers”). This Terms of Use covers all such Personal Information and will remain in full force and effect as long as you are a user of the Site or a participant in our features and activities.

As previously stated, www.serenegycenter.com is offered and made available only to users 12 years of age or older who reside in the United States of America, its territories and possessions (“U.S”). If you are not yet 12 years old, or do not reside in the U.S., please discontinue using the Site immediately, or if, for any reason, you do not agree with this Privacy Policy, please do not participate in the features, activities and services that require you to provide your Personal Information. This Privacy Policy is a part of the terms and conditions which are set forth in our Terms of Use Agreement. Both the Privacy Policy and Terms of Use Agreement are legally binding on all users. Serenergy Center LLC reserves the right to revise this Privacy Policy at any time by updating this posting without advance notice to you. Such revisions shall be effective to you immediately upon posting. Notice of material changes to either document will be posted on the website’s homepage. However, we encourage you to check this Privacy Policy and Terms of Use Agreement often, or check your email inbox for updates.

Appointment Cancellation Policy.-

Your appointments are very important to Serenergy Center, LLC, since they are sessions reserved especially for you and require prior preparation. We understand that sometimes it is necessary to make schedule adjustments; therefore, we respectfully request that you notify us at least 4 hours in advance of the modification or cancellation required according to the circumstances.

  • Our Cancellation Policy is strict, so once the 4-hours prior to the session have expired, we will not accept any changes or cancellations of sessions.
  • Please understand that when you forget or cancel your appointment without giving enough notice, we lose the opportunity to serve clients on our waiting list.
  • Keep in mind that, once that time slot is blocked, we send you a series of reminder emails since we know how easy it can be to forget an appointment that you booked so far in advance.

If you do not respect your appointment, the following cancellation fees will apply:

  • Less than 4 hours in advance will result in a charge equivalent to 50% of the amount of the reserved service.
  • “No-Shows” will be charged at 100% of the amount of the reserved service. For all combos/packages not canceled 4 hours in advance, 100% of the price of the reserved service will be charged.
  • The cancellation policy allows us the time to inform our clients of any availability, as well as to maintain an efficient agenda, in order to better serve everyone.
  • Understand that it is your responsibility to remember the dates and times of your appointment, this is the first step towards a personal commitment and above all self-love.
  • To avoid late arrivals, missed appointments and cancellation charges, please consider our automatic reminders, and any other means that works for you, such as setting an alarm on your cell phone, or a calendar notification.
  • SERENERGY CENTER, LLC reserves the right to refuse service to anyone.

The Serenergy Express Relief Center Team appreciates you choosing us!
It is very important for us that you enjoy the safest experience possible.